Talk to the operator
Partnership questions, scoping, pilots and escalation paths all reach the same team in Bangkok. We sell only through partners, so if you are an end customer we cannot quote you — what you are looking for is bought from a partner, not from us.
If a customer of yours is under attack while you are reading this, do not wait on an email reply.
Three channels, one team behind them
The channel we read first, and the only one that keeps a record both sides can quote later. Say which of MSSP, SI, MSP or reseller you are, roughly how many customers you serve, and which service you are looking at.
The same number as the phone line. Best if you are outside Thailand and want a quick answer without working out what time it is in Bangkok — a message waits, a call does not.
LINE
@cyberdefenseAdd @cyberdefense in the LINE app. This is the Thai channel — most partners outside Thailand, Japan and Taiwan will not have LINE, and WhatsApp is the one to use instead.
Phone
+66 86-940-1383The partnerships line, in Thai or English. If nobody picks up we are in a shift handover — send the same question by email and it will be answered.
There is no contact form on this page on purpose. A form needs a server behind it that somebody has promised to watch. An address is a promise you can check.
We are in UTC+7, and for half the world that is the point
- SOC
- 24/7, every day
- Timezone
- UTC+7 · no daylight saving
- Languages
- Thai, English
Thailand does not observe daylight saving, so the offset never moves. Work the difference out once and it stays true all year.
For a partner in Europe or the Americas, our working day is your evening and your overnight. That is not something to apologise for — it is most of the reason to buy delivery from Bangkok. The alerts that fire while your team is asleep land in the middle of our shift, and the report is waiting when you open your laptop.
The SOC is not on office hours. It runs 24 hours a day, every day, and an escalation does not wait for morning in Bangkok.
Where the paperwork points
- Registered
- 2015 · Bangkok
- Tax ID
- 0105558158009
It is a working office rather than a shop front. Arrange a visit by email first.
Partners, and people who are about to be one
Partners and would-be partners
MSSPs, systems integrators, MSPs and resellers. Pricing, scoping, the free scan, the 60-day pilot, onboarding and escalation paths.
How partnership works →End customers
We do not contract with end customers, so we cannot quote you and never will. This work is bought from an MSSP, a systems integrator, an MSP or a reseller, and that partner owns the relationship, the price and the contract.
Pick one customer. We will run it for 60 days.
Choose a customer you already serve. We deliver Managed Exposure on their domain for two months, in your template, at no cost — so you can see exactly what your customer would receive before you sign anything.
Apply as a partner